DevSmart Group | MANAGING RELATIONSHIPS AND ACCOUNTABILITIES
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MANAGING RELATIONSHIPS AND ACCOUNTABILITIES

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Like any relationship, your resource partners need to receive transparent and honest communication from the organizations they fund. Our clients build these relationships effectively when they put systems in place that allow them to accurately track how money is spent and report transparently on results achieved. When there are problems, our clients are ready to communicate with their donors in a way that builds confidence and trust.

DevSmart can help you:

• Develop action plans to maximise opportunities for donor engagement;

• Assess internal contribution management systems, accountability frameworks and practices and build capacities to meet requirements effectively;

• Develop/improve situation and donor reporting systems and standard operating procedures/workflow;

• Evaluate the quality of your donor reporting and identify areas for capacity development;

• Ensure quality of situation and donor reporting;

• Hands on situation and donor report writing support to manage deadlines during periods of high reporting burden (case-by-case or long-term support);

• Advise on joint review processes in partnership with your resource partner.

For an example, please see the generic Terms of Reference for a Donor Report Quality Review.